I write long form blog posts for The Booking Factory, a booking management and marketing software platform for small hotels and B&Bs.

View my work:

Hotel website usability – Are you making these top 10 mistakes

There’s one thing worse than a poorly designed website, and that’s bad usability…


6 glaringly obvious ways to encourage more guest reviews

More potential customers are actively scouring the web for previous guest experiences before they make a booking…


The ultimate pricing strategy for your hotel business 

Setting prices is inevitable in business. If you’re opening a new hotel or re-evaluating your pricing structure, the amount you charge matters…

Ebook optin project 

Travel trends small hotels should watch in 2017

I suggested The Booking Factory create an ebook optin to help them build their email list. I created the concept for the ebook along with the content and design.